Shipping and Refund

SHIPPING AND DELIVERY
Shipping is free to all pre-paid domestic orders. Cash-on-delivery orders are charged INR 50 additional. Shipment/delivery processing of retail order starts from the day of placement of order, and for bulk order processing starts from the day of receipt of advance payment confirmed against the order placed with KI & KA Decors. The shipment /delivery time is an approximate time against each product. KI & KA Decors shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any cause that is beyond the control of KI & KA Decors .The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise.  Before every KI & KA Decors  product is shipped, several rounds of rigorous quality checks are performed in order to eliminate any possibilities of accidental deliveries and ensuring a hassle free shopping experience to you.

 

RETURNS AND EXCHANGES
In the case of accidental transit damages of any kind within your products from Nurture India, we then request you kindly contact us. Please make sure that the issue has been communicated to us within 7 days of receiving your product. You may raise a request on our website, or contact us via phone (+91 7906563756) or email kiandka0307@gmail.com with images of the damaged products clicked by you. KI & KA Decors will ensure reverse shipment for damaged goods only. Refunds will be processed within 15 days of returning the goods. No returns will be entertained apart from damage scenarios. 

CANCELLATION
After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation on orders after the product has been dispatched from our warehouse.

In case of cancellation, there is no credit refund given on the purchase amount, but you may exchange it for another product(s) of same or higher value by paying the remainder. You may also opt for store credit to be added to your account against the returned order, which you can use to shop online, within the duration of validity of the store credit.